Privacy Policy
Rittenhouse Candle and Soap Inc. values and respects its customers privacy. We do not sell your information to third parties. Any information that is gathered is used by Rittenhouse Candle and Soap Inc. in an effort to make you aware of upcoming sales, specials and/or promotions.
Return Policy
Please be advised that all sales are final and Rittenhouse Candle and Soap Inc. does not accept returns. An exception to this policy is if products arrive damaged or your order is incorrect. Shipping and handling is nonrefundable on returns. No cash refunds. Rittenhouse Candle and Soap Inc. must be notified immediately upon receipt of damaged goods. Upon receipt of your order, please inspect the package for any damage, shortages, or incorrect order. Please report any errors within (2) days of receiving your
shipment. It is strongly suggested that a purchase is made in the smallest size initially to ensure that you are comfortable with your purchase.
Shipping Policy
Please be advised that products are made to order. It can take approximately 10 days for your order to be processed. This is actually an added benefit to our consumers because they are getting products that are fresh and not stocked in a warehouse.
Rittenhouse Candle and Soap Inc. will not ship to a P.O. Box. We do not offer C.O.D. and if paying by a personal check, your products will be shipped after the check has cleared.
(In addition to ordering on-line, you may mail your order form to) :
Rittenhouse Candle And Soap Inc.
P.O. Box 18897
Philadelphia, PA. 19119
or fax:
215 438-6929
Safety Precautions
Please read all safety information when using our products. You are responsible for reading the information presented to you. If you have any questions Call Us Immediately. 215 432 6709